Privacy Policy
Effective Date: 17 April 2026
Introduction
Cool Kings (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Responsible Party
Cool Kings is the responsible party for the processing of your personal information.
If you have any questions regarding this policy or how your data is handled, you may contact us at:
Email: coolkingcoolers@gmail.com
Phone: 27 72 630 2825
Information We Collect
We may collect and process the following types of personal information:
Any information submitted through forms or inquiries
Full name and surname
Contact details (email address, phone number)
Business information (if applicable)
Website usage data (IP address, browser type, pages visited)
How We Collect Information
We collect information in the following ways:
When you interact with our website or services
When you complete forms on our website
When you contact us via email or phone
Through cookies and tracking technologies
Purpose of Processing Personal Information
We process your personal information to:
Comply with legal and regulatory obligations
Respond to inquiries and provide customer support
Deliver products and services
Improve website performance and user experience
Send relevant communications (if consent is given)
Legal Basis for Processing
We process personal information in accordance with POPIA based on:
Legitimate business interests
Your consent
Contractual necessity
Legal obligations
Sharing of Information
We do not sell your personal information.
We may share your information with:
- Service providers and partners who assist in operating our website
- Legal or regulatory authorities where required by law
- Third-party tools used for analytics, hosting, or communication
All third parties are required to protect your information in accordance with POPIA.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Misuse
- Disclosure
However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory requirements
Your Rights (Under POPIA)
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator of South Africa
Information Regulator Contact:
Website: https://www.justice.gov.za/inforeg/
Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic.
You may disable cookies through your browser settings, but this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Website Management and Design
This website is professionally managed and designed by Iron Edge Design, a digital marketing agency.
They may have access to technical data strictly for the purpose of maintaining, improving, and supporting the website infrastructure.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.